UK customers contact brands nearly half a billion times every month
Consumers happy to adopt automated channels such as voice assistants and chatbots New research highlights the growing volume of consumer queries that
New survey verifies convenience stores are fastest option
Time is money if you’re in retail Convenient locations and fast service are what consumers say convenience stores provide best in an increasingly co
Consumers shop at discount retailers regardless of age or income
Almost all U.S. consumers are value-conscious shoppers who regularly visit discount retailers to find a bargain, according to the latest issue of the
Experience economy grows as consumers seek out memories in favour of material possessions
New research by Barclaycard into the value of the experience economy suggests a disconnect between consumer and businesses priorities. With Brits favo
Marketers under leverage emotional connection
Motista, a company for Predictive Emotional Connection Intelligence solutions for acquisition and growth, announced the results of a retail study that
Changing consumers and the new definitions of retail
The Retail Industry Leaders Association (RILA) and Accenture published a new research report, which examines how retailers can capitalize on the momen
Digital Sporting Goods Retailers: Decathlon and Intersport Push Ahead
Of virtual tents and 3D foot analysis Customer loyalty and innovative store features are key factors in sports retail. Shopping becomes an experience,
Shoppers data reveal crucial factors in store choice
Minerva Insights & Solutions released its first US shopper report, A Matter of Choice, What Drives Grocery Store Visits, proving that the battle o
On our own behalf: Special show glass technology live at glasstec 2018
Interactive design with smart glass in architecture and shopfitting Thanks to multifunctional and interactive glasses, architecture and technology merge just as much as the design of consumer goods merges with their function – in the retail, ho
