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The mobile customer journey: Alibaba’s Hema Fresh Store

12. July 2018
12. July 2018 | Chapter China, Retail Technology, Video
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The Hema Fresh Store in Shanghai offers some special moments for customers’ shopping experiences. Fresh fish from the aquarium, floading shopping bags and the omnichannel’s finest. More insights in the video.

Tags: click&collect, delivery, food retailing industry, mobile payment, omnichannel
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