You can’t ignore in-store
99% of consumers shopped in physical stores in the past 12 months Despite rising popularity of online shopping, nearly all consumers (99%) shopped in
- Shoppers prefer to shop with touchless or self-checkout options during COVID-19 pandemic
- Sticker that indicates whether cold-chain food products have gone bad
- Social Distancing: What could be the Learnings for Indian Retail?
- “The Path”: An interactive installation that evokes co-creation at a trade fair
- How has retail industry in China evolved since the outbreak of COVID-19? Review and outlook
Tag Archives: consulting
Using AI bots and virtual customer assistants for service
Thirty-seven percent of service leaders are either piloting or using artificial intelligence (AI) bots and virtual customer assistants (VCAs), and 67
Mobile Shopping: Of Personal Shopping Assistants and Mobile Payment
Part 4 of the Topic Series: Mobile Optimization One issue with mobile shopping is that an online store features only a few items of its overall availa
Chatbots: Saving over 2.5 billion in customer service hours
11 billion dollars annual cost savings for retail by 2023 A new report from Juniper Research has found that the adoption of chatbots across the retail
Only what the boss himself would wear makes it onto the clothes hanger
Visiting the Herrenbude in Köln-Ehrenfeld Custom, authentic and exclusive – words that describe the product selection of the small fashion store ca