consulting Archive | EuroShop.mag

Tag Archives: consulting

Using AI bots and virtual customer assistants for service

Thirty-seven percent of service leaders are either piloting or using artificial intelligence (AI) bots and virtual customer assistants (VCAs), and 67

Retail Technology

Mobile Shopping: Of Personal Shopping Assistants and Mobile Payment

Part 4 of the Topic Series: Mobile Optimization One issue with mobile shopping is that an online store features only a few items of its overall availa

Chatbots: Saving over 2.5 billion in customer service hours

11 billion dollars annual cost savings for retail by 2023 A new report from Juniper Research has fou

Only what the boss himself would wear makes it onto the clothes hanger

Visiting the Herrenbude in Köln-Ehrenfeld Custom, authentic and exclusive – words that describe t