NewsRetail Marketing

You can’t ignore in-store

99% of consumers shopped in physical stores in the past 12 months Despite rising popularity of online shopping, nearly all consumers (99%) shopped in

NewsRetail Technology

Using AI bots and virtual customer assistants for service

Thirty-seven percent of service leaders are either piloting or using artificial intelligence (AI) bots and virtual customer assistants (VCAs), and 67

Mobile Shopping: Of Personal Shopping Assistants and Mobile Payment

Part 4 of the Topic Series: Mobile Optimization One issue with mobile shopping is that an online sto

Chatbots: Saving over 2.5 billion in customer service hours

11 billion dollars annual cost savings for retail by 2023 A new report from Juniper Research has fou

Only what the boss himself would wear makes it onto the clothes hanger

Visiting the Herrenbude in Köln-Ehrenfeld Custom, authentic and exclusive – words that describe t