Considering social influences across the customer journey
Researchers from Emory University, University of Maryland, Vanderbilt University, and Hong Kong University of Science and Technology published a new p
Researchers from Emory University, University of Maryland, Vanderbilt University, and Hong Kong University of Science and Technology published a new p
As states nationwide consider how best to reopen stores while also protecting against further Coronavirus spread, a recent study by First Insight unve
3/4 of consumers believe retailers could be doing more to push toward environmental decisions Earth Day, the foundation of the modern environmental mo
New consumer patterns in use of payment cards emerged in the wake of the Great Recession of 2008-2009. That crisis – being now being echoed by the c
The best playlist for the store Taste is one thing, science is another. Because the sounds that entice people into purchasing are not just a matter of
2 in 3 would consider abandoning Amazon without free shipping A new consumer survey conducted by Austin-based Delivery Experience Management platform
New research in the INFORMS journal Information Systems Research finds that the purchasing decision of customers considering buying e-books is signifi
4 out of 5 people want a privacy law to protect personal data 73 percent of people would pay more to online services companies to ensure they did not
Customer loyalty: Personalizing your customer communications – across all channels Interview with Birgit Pankofer, Business Development & Market
The e-commerce boom has significantly changed how people shop. As a result, retailers need to rethink the portfolio of their stores. In a recent stu