Consumer behavior report highlights the importance of in-store experiences
Raydiant has released the findings from its second annual ‘State of Consumer Behavior Report’. The report surveyed 1,000 U.S. consumers on Dec. 8,
Tag Archives: customer behavior
Rebound in grocery shopping satisfaction, both in-store and online
Compared to earlier this year, US supermarkets rebounded from lower scores on core experience factors and overall satisfaction, both in the store and
Demand for mobile-friendly payments and rewards
Women intend to shop online and mobile more this holiday season daVinci Payments released a new national “Future of Shopping Women’s Study” that
70% of Americans would prefer human-free, contactless shopping
Shift to retail automation? Today, 70% of Americans would prefer a completely human-free, contactless shopping experience, survey results show. Sense
COVID-19 shopping survey reveals how retailers can beat Amazon
According to new CodeBroker research, 65% of consumers are shopping more at Amazon and less at their favorite stores. However, 75% of survey responden
Over a fifth of Canadians have bought more groceries online due to COVID-19
Retailers will need to “enhance the in-store shopping experience in a safe way” The COVID-19 pandemic accelerated Canadian usage of e-commerce wit
NYC shoppers 4 times more likely to frequent stores adhering to social distance guidelines
New York City residents are four times more likely to choose a store where shoppers respect 6 feet of distancing as opposed to one where no one is soc
Retailer Resiliency Score shows risks and opportunities
Online, liquor channels most resilient; mass, gas & c-store and dollar least resilient Numerator has launched a Retailer Resilience Score for R
Video calls trigger home & garden purchases
Over half (51%) of UK and US consumers indicated in a new survey that being at home during the pandemic lockdown has motivated them to spend money on
Rapid shift in shopper behavior and potential impact on holiday shopping in 2020
Qubit announced findings from a new consumer survey, which sheds light on changing shopper habits and reveals what brands can expect during the upcomi