70% of Americans would prefer human-free, contactless shopping
Shift to retail automation? Today, 70% of Americans would prefer a completely human-free, contactless shopping experience, survey results show. Sense
Tag Archives: customer behavior
COVID-19 shopping survey reveals how retailers can beat Amazon
According to new CodeBroker research, 65% of consumers are shopping more at Amazon and less at their favorite stores. However, 75% of survey responden
Over a fifth of Canadians have bought more groceries online due to COVID-19
Retailers will need to “enhance the in-store shopping experience in a safe way” The COVID-19 pandemic accelerated Canadian usage of e-commerce wit
NYC shoppers 4 times more likely to frequent stores adhering to social distance guidelines
New York City residents are four times more likely to choose a store where shoppers respect 6 feet of distancing as opposed to one where no one is soc
Retailer Resiliency Score shows risks and opportunities
Online, liquor channels most resilient; mass, gas & c-store and dollar least resilient Numerator has launched a Retailer Resilience Score for R
Video calls trigger home & garden purchases
Over half (51%) of UK and US consumers indicated in a new survey that being at home during the pandemic lockdown has motivated them to spend money on
Rapid shift in shopper behavior and potential impact on holiday shopping in 2020
Qubit announced findings from a new consumer survey, which sheds light on changing shopper habits and reveals what brands can expect during the upcomi
User-generated content on social media channels
User-generated content on Instagram more likely to influence consumers than Twitter or YouTube Consumers tend to prefer user-generated content (UGC) o
Making the routine feel routine to consumers
Convenience store customers want clean bathrooms and hand sanitizer stations As communities and states enter new stages of re-opening, more drivers wi
Virtual card adoption accelerates to over $5 trillion in transaction value by 2025
A new report from Juniper Research found that the value of transactions processed by virtual cards will more than treble over the next 5 years; increa