Consumer survey: mixed feelings about Amazon
2 in 3 would consider abandoning Amazon without free shipping A new consumer survey conducted by Austin-based Delivery Experience Management platform
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- Consumer survey: mixed feelings about Amazon
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Tag Archives: customer behavior
Likelihood of e-book purchases increase 31% by combining previews and reviews
New research in the INFORMS journal Information Systems Research finds that the purchasing decision of customers considering buying e-books is signifi
Americans expect privacy controls
4 out of 5 people want a privacy law to protect personal data 73 percent of people would pay more to online services companies to ensure they did not
Underestimated customers: Seniors and teenagers
Shopping perspectives in bricks and mortar retail Teenies plus smartphone equivalent to pure online shopper? Seniors no longer go out to shop? Not at
Millennials reached for mobile devices to shop for holiday 2019
Afterpay Limited released its full consumer shopping trends for the Holiday 2019 season, from November 15 through the end of December 2019. Based on t
Significant disconnect between retail execs and consumers on impact of pricing
Senior retail executives are being too quick to dismiss the impact pricing has on consumer purchase decisions, according to a new report by First Insi
A pearl among commodities: encouraging impulse buys
How to make the most of wait times It’s wonderful if customers come to retail stores to buy things. It’s fantastic if they buy more than they plan
Social media influencing near-record Halloween spending
U.S. consumers are looking to social media for Halloween costume and decoration ideas as spending is expected to reach a near-record amount this year,
Shoppers more likely to pay for upgrades when extra cost is an ‘add-on’
Shoppers are up to one-third more likely to shell out for the premium option when the extra cost is expressed as an add-on, as opposed to a higher ove
71% of retailers plan to offer a shared cart across channels within two years
Retailers try to deliver a seamless customer experience across channels enVista announces that customers want a personalized and consistent experience