Social Media Platform Conquers Social Commerce: Douyin
Chinese version of TikTok transforms into e-commerce platform by Katja Laska (exclusively for EuroShop.mag) China is the world’s biggest e-comme
Tag Archives: customer behavior
U.S. millennials want to do business on chat and businesses need to catch up
More than 8 in 10 millennials want to make purchases on chat Clickatell released its second “Chat Commerce Trends Report” and, according t
45% rise in conversational commerce with online brands
Consumer repurchase intent when human agents were involved reached 88% Simplr completed a study of 1,493 consumer brands in May to track trends in con
GlobalData: High inflation, increasing unemployment threaten retail spending in India
India recorded a 11-year high wholesale price index (WPI) in April 2021 due to the rise in prices of oil, manufactured goods, minerals, and food produ
What is the state of retail in China?
Interview with Marius Berlemann of Messe Düsseldorf Shanghai Elke Moebius, Global Head of Retail/Retail Technology Messe Düsseldorf talks to our col
What global consumers want in the post-pandemic world
Over 75% of consumers tried new online experiences during the pandemic, such as ordering groceries, taking a virtual fitness class, or getting medical
The science of picky shoppers
What picky shoppers mean for businesses There are hard-to-please customers in almost every industry, with certain people being picky about which cloth
Biometric Payment – Gaining the Upper Hand
Innovative payment methods on the rise by Katja Laska (exclusively for EuroShop.mag) Americans and Scandinavians have been on to this trend for a long
A mobile robot analyzes shoppers’ behavior
Autonomous stocktaking at RFID-equipped stores Researchers from Skoltech’s Intelligent Space Robotics Lab have proposed a novel method for custo
Visual Marketing: Capturing the Customer’s Attention
Retailers can use unique strategies to grab customer attention – and they extend beyond the shelf Catching the customer’s eye, boosting sales –