Omnichannel: Introducing Splendor, Luxury, and Glamorous Jewelry
Italian luxury and fine jewelry brand Bulgari launches its innovative online flagship store on Tmall By Katja Laska (a EuroShop.mag exclusive) Bulgari
Tag Archives: customer journey
Store Concept: Brand Experience Center Versus Car Dealership
So much more than just a car showroom: The Audi House of Progress in Shanghai by Katja Laska (exclusivly for EuroShop.mag) Since the invention of the
Hybrid commerce: the key to retail success
Challenges, opportunities, and new business and shopping models by Katja Laska (exclusively for EuroCIS.mag) “For years, the industry has been c
Avoiding web shop and staff overload with SaaS application
Outvio launches on the German market and improves the after-sales process with its software by Kyra Molinari (exclusively for EuroShop.mag) If there i
Customer experience: fast, secure and smooth
The optimal login in online storesand the constant view of the customer By Katja Laska (exclusively for EuroCIS.mag) From the customer’s point o
Retail revolution in online retail: turning products into 3D models in minutes
How Artec 3D’s handheld scanners facilitate the entry into interactive e-commerce Online shopping has been booming for years; in the last five y
Customer Journey: seeing is believing
Why Coolblue, the former pure play consumer electronics retailer, is also creating a brick-and-mortar presence by Katja Laska (exclusively for EuroSho
Hybrid showroom: the best of both worlds?
The new showroom concept of s. oliver combines digital and live elements for customers and its partners by Katja Laska (exclusively for EuroShop.mag)
Creating a uniform customer journey in an omnichannel world
How BabyOne achieves a customer-centric omnichannel transformation by Julia Pott (exclusively for EuroShop.mag) Customers don’t think in “offlineâ
Online? Offline? Omnichannel!
Best practices of successful cross-channel customer experience in Europe by Katja Laska (exclusively for EuroShop.mag) Customers want to be met where