Chatbots increase frustration for 80% of consumers
Research by UJET, Inc UJET, Inc. released new research revealing that 80% of consumers report increased frustration levels from using customer service
Research by UJET, Inc UJET, Inc. released new research revealing that 80% of consumers report increased frustration levels from using customer service
The findings indicate that online businesses are losing millions due to surge-related issues at the checkout The majority of online SMBs (small to med
Food Allergy Canada is announcing the release of Allergen Management Guidelines for Food Manufacturers. These guidelines support Canada’s 13,000 p
Three QUT researchers are part of an international research team that have identified new ways for retailers to use Artificial Intelligence in concert
Start-up platform opens the door for retail newcomers by Julia Pott (exclusively for EuroShop.mag) Together with over 200 renowned commercial establis
The majority of consumers are hybrid shopping, prompting retailers to deliver flexibility and ease across every touchpoint and channel Loqate announce
Mobile telecommunications provider Three Ireland banks on an innovative new lifestyle store concept By Katja Laska (exclusively for EuroShop.mag) Not
New virtual food court in Mockingbird Kroger featuring national and local brands available for takeout or delivery is open Dallasites have a brand new
Bluedot, a customer arrival platform that empowers brands to provide real-time interactions and pickup solutions, introduced the first Convenience Exp
In collaboration with Levy and Legends, new checkout-free stores will offer the best fan experience available by eliminating lines and wait times for
