customer satisfaction Archive

New commitment with Kum & Go for healthier convenience retailing

Partnership for a Healthier America and NACS: expand healthier options in 400 stores throughout Midwest Partnership for a Healthier America (PHA), a n

News Retail Technology

71% of retailers plan to offer a shared cart across channels within two years

Retailers try to deliver a seamless customer experience across channels enVista announces that customers want a personalized and consistent experience

Revenue increases for retailers with advanced personalization

Liveclicker, a global provider of real-time email personalization solutions for B2C marketers today

Two-thirds of consumers prepared to flee to brands offering superior service

Two-thirds of consumers recently surveyed said they are more likely to switch to brands that provide

4 in 5 consumers review products online before purchasing in-store

The advent of e-commerce has elevated consumers’ expectations of the shopping experience and r

Shoppers expect even more personalization in digital food retail

Retailers must act quickly to develop a detailed understanding of shopping missions, improve their a

Implementing new ideas: Design thinking in the retail world

Focus on customer expectations It may be uncomfortable at times – but a change in perspective can

A day with … the sommelier at Zurheide Feine Kost

The harmony of cuisine and wine in retail „Life’s too short to drink bad wine.“ (German: �

Come again! With personalized experiences to customer loyalty

Today’s consumers connect with brands across multiple channels, which complicates the process of r

Toshiba: artificial intelligence for frictionless shopping

AI, edge computing and smart shelf technology at the EuroCIS 2019 A store without vendors, cash regi

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