Spotlights on! Magnificent lighting for your store
The best assistant you can find in the store? Your lighting! It can set highlights, create a feel-good atmosphere and thus also raise the mood of the
Tag Archives: customer satisfaction
Consumer survey: mixed feelings about Amazon
2 in 3 would consider abandoning Amazon without free shipping A new consumer survey conducted by Austin-based Delivery Experience Management platform
Americans expect privacy controls
4 out of 5 people want a privacy law to protect personal data 73 percent of people would pay more to online services companies to ensure they did not
Blind Date is So Yesterday! Know Your Customers!
Customer loyalty: Personalizing your customer communications – across all channels Interview with Birgit Pankofer, Business Development & Market
My favourite store: Cycling passion & coffee elixir
It goes without saying that the favourite store of Elke Moebius, Director EuroShop and enthusiastic racing cyclist, is the Cycle-Café in Velbert. Thi
Consumers say customer support is most “defining moment” in customer experience
Some 85 percent of consumers polled rated outstanding customer support as most important when shopping a brand, according to a survey by Qualtrics, th
My favourite store: Mrs Books is a great place to browse
Today we start our series “My Favourite Store” in and around Düsseldorf, presented to you by the EuroShop team. We start with Dr. Corneli
Artificial intelligence in fashion market to 2027
Global analysis and forecasts The global artificial intelligence in fashion market accounted for US$ 270.0 million in 2018 and is expected to grow at
Changing consumer tastes are driving up out-of-stocks for retailers
In a speech at the Retailer-Owned Food Distributors Association/National Grocers Association Fall Conference, ReposiTrak Partner Joe Meherg told atten
Improved reputation score leading to higher sales growth
Reputation.com released its 2019 Retail Reputation Report. An in-depth analysis of online reputation for 100 leading retailers, the Report reveals whi