Online? Offline? Omnichannel!
Best practices of successful cross-channel customer experience in Europe by Katja Laska (exclusively for EuroShop.mag) Customers want to be met where
Best practices of successful cross-channel customer experience in Europe by Katja Laska (exclusively for EuroShop.mag) Customers want to be met where
Over 75% of consumers tried new online experiences during the pandemic, such as ordering groceries, taking a virtual fitness class, or getting medical
Compared to earlier this year, US supermarkets rebounded from lower scores on core experience factors and overall satisfaction, both in the store and
German retail industry voices compiled by Julia Pott (exclusively for EuroShop.mag) Does the future of retail have a small or large footprint, is it d
More than 80 percent of decision-makers view smart checkout, workforce software and prescriptive analytics as key emerging technologies by 2025. Zebra
Interview with Norbert Scheele, C&A Country Manager, CEO for AT, CEE and SEE Ilona Marx (exclusively for EuroShop.mag) Large retail companies have
DeviceBits announced the results from its latest survey, revealing that the majority of retailers using online customer care options lack effective to
The pandemic has forced you to close your stores, all of them, globally. As much as this is unprecedented, no one has a playbook for how to resume sto
As states nationwide consider how best to reopen stores while also protecting against further Coronavirus spread, a recent study by First Insight unve
“All the trends in the lighting industry focus on improving the shopping experience.” LED lights for retail stores have witnessed signific
