Albertsons Companies launches new meal planning features
Shoppers can now complete meal planning and shopping in under 10 minutes and easily keep essentials stocked at home Albertsons Companies, Inc. announc
Tag Archives: customer service
Apple opens new store in Berlin
New store showcases the creativity and diversity of Germany’s capital On December 2nd, Apple openend its new Berlin store on Rosenthaler Straße
Customer Journey: seeing is believing
Why Coolblue, the former pure play consumer electronics retailer, is also creating a brick-and-mortar presence by Katja Laska (exclusively for EuroSho
The Transformation of Customer Service
Key elements of modern customer service by Katja Laska (exclusively for EuroShop.mag) Digitization is advancing and changing the world. Customer servi
Speech recognition for the hospitality sector
Digitalization of the hospitality sector: newly established Foodservice Digital Hub September 2021 saw the launch of the innovation network “Foodser
Consumers are more likely to buy from brands with real user customer service reps
As Customer Service Week begins, new research from gig customer experience (GigCX) platform Limitless has revealed that consumers are more loyal and m
2021 Omnichannel Retail Index: Commerce Is Moving Faster Than Ever … Don’t Get Left Behind
Average adoption of best practices is up, but the Omnichannel Retail Index uncovers many gaps and opportunities for improvement, even among Index winn
Hybrid showroom: the best of both worlds?
The new showroom concept of s. oliver combines digital and live elements for customers and its partners by Katja Laska (exclusively for EuroShop.mag)
Smart Retail in the mountains of Austria…
The unmanned farm store with self-checkout was discovered in idyllic Millstatt (A) by our colleague Julian Bolz. The quaint store offers a smal
Creating a uniform customer journey in an omnichannel world
How BabyOne achieves a customer-centric omnichannel transformation by Julia Pott (exclusively for EuroShop.mag) Customers don’t think in “offlineâ