Apple opens new store in Berlin
New store showcases the creativity and diversity of Germany’s capital On December 2nd, Apple openend its new Berlin store on Rosenthaler Straße
New store showcases the creativity and diversity of Germany’s capital On December 2nd, Apple openend its new Berlin store on Rosenthaler Straße
Why Coolblue, the former pure play consumer electronics retailer, is also creating a brick-and-mortar presence by Katja Laska (exclusively for EuroSho
Key elements of modern customer service by Katja Laska (exclusively for EuroShop.mag) Digitization is advancing and changing the world. Customer servi
Digitalization of the hospitality sector: newly established Foodservice Digital Hub September 2021 saw the launch of the innovation network “Foodser
As Customer Service Week begins, new research from gig customer experience (GigCX) platform Limitless has revealed that consumers are more loyal and m
Average adoption of best practices is up, but the Omnichannel Retail Index uncovers many gaps and opportunities for improvement, even among Index winn
The new showroom concept of s. oliver combines digital and live elements for customers and its partners by Katja Laska (exclusively for EuroShop.mag)
The unmanned farm store with self-checkout was discovered in idyllic Millstatt (A) by our colleague Julian Bolz. The quaint store offers a smal
How BabyOne achieves a customer-centric omnichannel transformation by Julia Pott (exclusively for EuroShop.mag) Customers don’t think in “offlineâ
More than 8 in 10 millennials want to make purchases on chat Clickatell released its second “Chat Commerce Trends Report” and, according t