U.S. millennials want to do business on chat and businesses need to catch up
More than 8 in 10 millennials want to make purchases on chat Clickatell released its second “Chat Commerce Trends Report” and, according t
More than 8 in 10 millennials want to make purchases on chat Clickatell released its second “Chat Commerce Trends Report” and, according t
Consumer repurchase intent when human agents were involved reached 88% Simplr completed a study of 1,493 consumer brands in May to track trends in con
New study finds that yes, they do, but not in the ways you may think Study finds non-tiered customer loyalty programs create a more sustainable custom
Market trends, accelerating economy, opportunities for growth Chief Outsiders, a Chief Marketing Officer firm with more than 80 fractional CMOs with F
Study analyzes when retailers should retarget customers after they abandon their online shopping carts Most online shoppers tend to be a bit indecisiv
… with opportunities for community engagement The checkout zone is not only the actual, but also the emotional conclusion of the purchasing proc
In-person event marketing opportunities In times when every piece of information and an infinite array of media technologies reach everyone, everywher
How retailers should prepare for crisis communication A lengthy order, a faulty delivery, an unsatisfactory customer service – all this is quick
Brand advertising with taps, creamy whitecaps, and hashtags. Right in the heart of Dublin at the St. James’s Gate Brewery in the year 2000, the Guin
