Jannika Bock from Google Germany talks about the digital transformation in retail
“Invest in the digital skills within your own company” by Julia Pott (exclusively for EuroCIS.mag) Digitization is progressing inexorably but
“Invest in the digital skills within your own company” by Julia Pott (exclusively for EuroCIS.mag) Digitization is progressing inexorably but
A new study from Juniper Research has found that spend through voice assistant-enabled smart TVs will reach nearly $500 million in 2023; a sharp incre
As Customer Service Week begins, new research from gig customer experience (GigCX) platform Limitless has revealed that consumers are more loyal and m
How BabyOne achieves a customer-centric omnichannel transformation by Julia Pott (exclusively for EuroShop.mag) Customers don’t think in “offline
Best practices of successful cross-channel customer experience in Europe by Katja Laska (exclusively for EuroShop.mag) Customers want to be met where
With most people locked down and relying on digital communications during the pandemic, around two thirds (64 per cent) of UK IT leaders questioned in
dm-drogerie markt trusts in digital retail store management Employees are not allowed to use their cell phone at the workplace? Not so fast! The Germa
METRO Companion App Retailers have embraced digitalization to enhance the customer experience for many years. Examples of the growing digital transfor
Connected Commerce is present and future of retail Customers want uniform, informative purchasing and continuous service across all channels. In three
Inventory management, shelf stocking, staff scheduling: workforce management and HR communication often mean a lot of hard work and effort on the part
