COVID-19 shopping survey reveals how retailers can beat Amazon
According to new CodeBroker research, 65% of consumers are shopping more at Amazon and less at their favorite stores. However, 75% of survey responden
Tag Archives: sales promotion
DHL opens first-of-its-kind mobile pop-up store
DHL Express opened its first mobile pop-up store in Silver Spring, Maryland, adding to its network of U.S. retail DHL ServicePoint locations. Currentl
60% of retailers say they aren’t sufficiently handling customer service inquiries
DeviceBits announced the results from its latest survey, revealing that the majority of retailers using online customer care options lack effective to
Americans increased impulse spending by 18 percent during the COVID-19 pandemic
Slickdeals commissioned a new survey of 2,000 Americans and found that the COVID-19 pandemic has consumers shopping more impulsively than prior to the
Effects of recommender systems in e-commerce vary by product attributes and review ratings
Recommender systems are used in e-commerce to guide consumers with messages like “People who purchased this item also purchased …” P
Listen to the heartbeat: Music in the store
The best playlist for the store Taste is one thing, science is another. Because the sounds that entice people into purchasing are not just a matter of
You can’t ignore in-store
99% of consumers shopped in physical stores in the past 12 months Despite rising popularity of online shopping, nearly all consumers (99%) shopped in
How to turn your cash register into the village hub …
… with opportunities for community engagement The checkout zone is not only the actual, but also the emotional conclusion of the purchasing proc
Social media influencing near-record Halloween spending
U.S. consumers are looking to social media for Halloween costume and decoration ideas as spending is expected to reach a near-record amount this year,
Do retail apps increase customer engagement and sales in all channels?
New research says ‘yes’ on both sales and returns Researchers from Texas A&M University published new research in the INFORMS journal
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