How to Prioritize Customer Tech’s Top 5 in 2022 and Beyond
With so much conflicting information on customer technology innovation being fed to premium and luxury brand executives, it is no wonder many are conf
Tag Archives: shopping behavior
New Study Reveals How Gen Z Consumers Are Shopping in the Metaverse
Some 70% of all consumers who have shopped online in a virtual store have made a purchase in one, according to The Metaverse Mindset: Consumer Shoppin
Demand for fresh food shows no signs of cooling …
… Yet consumers are checking out more frozen alternatives The future of fresh food confronts a strong challenge from frozen and plant-based alte
Foodservice preferences of shoppers in retail
FMI, the food industry association, introduced its “2021 Power of Foodservice at Retail” analysis, a comprehensive review of shoppers’ perceptio
Flexible omnichannel purchase experiences are essential for growth
Brand relevance increases Consumer behavior drastically changed during the course of the pandemic, and many of these behavioral changes will last well
Re-commerce picks up speed
In addition to second-hand platforms such as Momoxfashion, Vinted or Mädchenflohmarkt, more and more retailers are also addressing the issue of re-co
Seamless Shopping
Scan the goods yourself, pay and leave the store in the fastest way possible: Seamless and contactless checkout has received a definite boost in impor
U.S. millennials want to do business on chat and businesses need to catch up
More than 8 in 10 millennials want to make purchases on chat Clickatell released its second “Chat Commerce Trends Report” and, according t
The science of picky shoppers
What picky shoppers mean for businesses There are hard-to-please customers in almost every industry, with certain people being picky about which cloth
First Amazon grocery store opening in Britain
With the first Amazon grocery store opening in Britain, latest research from Mintel reveals that three quarters (76%) of Brits say they would shop at