5. May 2020
Considering social influences across the customer journey
...(AI)-enabled agent, such as a chatbot, together reach a final decision. Firms must carefully consider their usage of AI
...(AI)-enabled agent, such as a chatbot, together reach a final decision. Firms must carefully consider their usage of AI
...definitely give ample opportunity to a vast range of technologies. Solutions like virtual fitting-rooms, a
...how this works. Mr. Wandscher, how has our purchasing behavior changed in recent years through the use of new tech