31. January 2023
Immersive CX is the new way to win and keep customers
Customer Experience Trends Report by Zendesk Latest Zendesk research signals a dramatic shift in expectations, with 71% of
Customer Experience Trends Report by Zendesk Latest Zendesk research signals a dramatic shift in expectations, with 71% of
More than 8 in 10 millennials want to make purchases on chat Clickatell released its second “Chat Commerce Trends Rep
...technology aims to boost the experience of digital shopping in physical stores. In 2019, the global smart r