13. July 2018
Customer experience top reason consumers choose a brand
...US mobile network customers said they are likely to switch brands after having one bad experience. • Every to
...US mobile network customers said they are likely to switch brands after having one bad experience. • Every to
...consumer does not want either-or, but for retailers to have both physical and online stores that seamlessly complement e
...online channels. That’s why retailers must put the customer at the center of their business and have to consistent