15. January 2020
Consumers say customer support is most “defining moment” in customer experience
Some 85 percent of consumers polled rated outstanding customer support as most important when shopping a brand
Some 85 percent of consumers polled rated outstanding customer support as most important when shopping a brand
...truly have the desired effect. Plus he also reveals a few tricks … Are prices really as important as we think? Is
...selection of products. They also want product recommendations, smart product search support, customer testi