Digital influences up to 75 percent of pre-store visits …
… and is leveraged in 46 percent of in-store shopping experiences, according to customers questioned in a recent BRP study. According to a new repor
… and is leveraged in 46 percent of in-store shopping experiences, according to customers questioned in a recent BRP study. According to a new repor
Medallia, Inc., together with Ipsos, announced the findings of the Customer Experience Tipping Point survey. More than 8,000 consumers were surveyed a
11 billion dollars annual cost savings for retail by 2023 A new report from Juniper Research has found that the adoption of chatbots across the retail
Value and convenience are also resonating with today’s footwear consumers. Comfort appears to be in style year-round as leisure sneakers have domina
Communication through new channels, effortless returns, and a combination of AI and human support all play a role in building trust with shoppers, Nar
Emotionally and digitally: This is how brick-and-mortar retail tries to make customers happy. The goal is to stop overwhelming customers with masses.
Visiting the Herrenbude in Köln-Ehrenfeld Custom, authentic and exclusive – words that describe the product selection of the small fashion store ca
Showrooming is becoming a popular retail model that addresses changed buying and information behavior For many brick and mortar retailers, showrooming