Rapid shift in shopper behavior and potential impact on holiday shopping in 2020
Qubit announced findings from a new consumer survey, which sheds light on changing shopper habits and reveals what brands can expect during the upcomi
Tag Archives: customer loyalty
Nike’s latest retail concept
Personalized shopping journey in concept store Nike continues to accelerate its digital transformation with the introduction of Nike Rise: a first-of-
What’s the secret behind the world’s stickiest brands?
A new take on creating customer loyalty Researchers from Newcastle University London, Fordham University, and University of Minho published a new pape
¾ of UK consumers say current online experience from brands will change future spending
Personalization is a key factor UK consumer behaviour is being reshaped by the current COVID crisis, with 27% of people saying they’ll do more activ
Brazilian women power: Luiza Helena Trajano from MAGAZINE Luiza
Luiza Helena Trajano is one of Brazil’s most successful entrepreneurs. With the retail chain MAGAZINE Louisa she has made a name for herself all
Personalization: shoppers will share data but trust is essential
As retailers embark on personalization strategies, they must prove themselves trustworthy. Shoppers are willing to share personal data so long as they
Balance of customer experience and operational efficiency is vital
The digital customer experience for retailers remains critical to safeguard customer loyalty and retail profits, according to a new report detailing c
Americans expect privacy controls
4 out of 5 people want a privacy law to protect personal data 73 percent of people would pay more to online services companies to ensure they did not
My favourite store: Cycling passion & coffee elixir
It goes without saying that the favourite store of Elke Moebius, Director EuroShop and enthusiastic racing cyclist, is the Cycle-Café in Velbert. Thi
Two-thirds of consumers prepared to flee to brands offering superior service
Two-thirds of consumers recently surveyed said they are more likely to switch to brands that provide the best experience or service – underscoring t