Customer experience: fast, secure and smooth
The optimal login in online storesand the constant view of the customer By Katja Laska (exclusively for EuroCIS.mag) From the customer’s point o
Tag Archives: customer loyalty
Customer Journey: seeing is believing
Why Coolblue, the former pure play consumer electronics retailer, is also creating a brick-and-mortar presence by Katja Laska (exclusively for EuroSho
You get what you give: Appreciation and fairness as the key to customer loyalty
How do retailers achieve more customer loyalty for their company? by Julia Pott (exclusively for EuroShop.mag) Sweet and enticing as honey – that wa
Consumers are more likely to buy from brands with real user customer service reps
As Customer Service Week begins, new research from gig customer experience (GigCX) platform Limitless has revealed that consumers are more loyal and m
Christmas Marketing During COVID-19
How to give your customers a merry – and safe – shopping experience by Elisa Wendorf (exclusively for EuroShop.mag) The Christmas season i
Diversity & inclusion in retail
Steps to diverse and inclusive corporate structures by Julia Pott (exclusively for EuroShop.mag) Many businesses are committed to diversity and equali
Safe and Personal: Exhibition Planning and Physical Visitor Contact at In-Person Trade Shows
Tips for trade show exhibitors and booth designers during the COVID-19 pandemic and beyond by Elisa Wendorf (exclusively for EuroShop.mag) The coronav
Creating new offline experiences for the new retail normal
Amid difficult times for traditional offline retailers, Amorepacific is charting a new course for its operations across many of its most important bra
Linking supermarkets, restaurants, and customers’ kitchens: retailers provide gastronomic experiences
How food and shopping elevate the retail experience by Julia Pott (exclusively for EuroShop.mag) Food is a central part of our lives, which is lucky f
Creating a uniform customer journey in an omnichannel world
How BabyOne achieves a customer-centric omnichannel transformation by Julia Pott (exclusively for EuroShop.mag) Customers don’t think in “offlineâ