Do customer loyalty programs really help sellers make money?
New study finds that yes, they do, but not in the ways you may think Study finds non-tiered customer loyalty programs create a more sustainable custom
Tag Archives: customer loyalty
Online? Offline? Omnichannel!
Best practices of successful cross-channel customer experience in Europe by Katja Laska (exclusively for EuroShop.mag) Customers want to be met where
What global consumers want in the post-pandemic world
Over 75% of consumers tried new online experiences during the pandemic, such as ordering groceries, taking a virtual fitness class, or getting medical
The science of picky shoppers
What picky shoppers mean for businesses There are hard-to-please customers in almost every industry, with certain people being picky about which cloth
Digital coupons take number one spot for first time
Use of digital coupons spanning generations Inmar Intelligence released findings which found that digital load-to-card (L2C) coupon redemption has ove
Retail CEOs speak: seven imperatives for the retail industry
The retail industry revamped to meet the new demands of consumers brought on by COVID-19. New research released by the Retail Industry Leaders Associa
Accessible E-Commerce: Online Shopping without Barriers
Web accessibility will become mandatory in the coming years by Katja Laska (exclusively for EuroShop.mag) Most people associate the term “access
Demand for mobile-friendly payments and rewards
Women intend to shop online and mobile more this holiday season daVinci Payments released a new national “Future of Shopping Women’s Study” that
Rapid shift in shopper behavior and potential impact on holiday shopping in 2020
Qubit announced findings from a new consumer survey, which sheds light on changing shopper habits and reveals what brands can expect during the upcomi
Nike’s latest retail concept
Personalized shopping journey in concept store Nike continues to accelerate its digital transformation with the introduction of Nike Rise: a first-of-