Creating new offline experiences for the new retail normal
Amid difficult times for traditional offline retailers, Amorepacific is charting a new course for its operations across many of its most important bra
Tag Archives: customer experience
3 in 4 consumers want an autonomous shopping experience
With less than 3% of consumers having already shopped at an autonomous store, 75% of consumers said they are interested in shopping at a newly-introdu
45% rise in conversational commerce with online brands
Consumer repurchase intent when human agents were involved reached 88% Simplr completed a study of 1,493 consumer brands in May to track trends in con
Mobile gaming experiences in retail apps
Cooperation increase engagement and drive appcommerce sales In response to growing demand for gamified mobile shopping experiences, poq and Gameloft f
What global consumers want in the post-pandemic world
Over 75% of consumers tried new online experiences during the pandemic, such as ordering groceries, taking a virtual fitness class, or getting medical
Teleshopping is So Yesterday. Say Hello to Live Streaming!
How can retailers take advantage of the latest social commerce trend? by Katja Laska (exclusively for EuroShop.mag) It all started with “indirec
Accessible E-Commerce: Online Shopping without Barriers
Web accessibility will become mandatory in the coming years by Katja Laska (exclusively for EuroShop.mag) Most people associate the term “access
Hy-Vee to open in-store nail salons
Hy-Vee, Inc. is announcing a partnership with The W Nail Bar to open several in-store nail salons by the end of 2021 inside select Hy-Vee locations ac
Consumer behavior report highlights the importance of in-store experiences
Raydiant has released the findings from its second annual ‘State of Consumer Behavior Report’. The report surveyed 1,000 U.S. consumers on Dec. 8,
Customer experience: Make it speedy, safe, and simple please!
The TYPY Store in Düsseldorf introduces a new way of shopping by Katja Laska (exclusively for EuroShop.mag) In 1909, businessman Harry Gordon Selfrid