3 questions for … Tudor Andronic, Bizerba
Customers are doing it for themselves. Tudor Andronic, Vice President Global Retail at Bizerba, provider of weighing and slicing technologies, says br
Tag Archives: service
Consumers want social-distancing services from local businesses even after the pandemic
As the nationwide response to the COVID-19 pandemic reached a fever pitch across the U.S. in March, local businesses that could remain open had to qui
60% of retailers say they aren’t sufficiently handling customer service inquiries
DeviceBits announced the results from its latest survey, revealing that the majority of retailers using online customer care options lack effective to
Balance of customer experience and operational efficiency is vital
The digital customer experience for retailers remains critical to safeguard customer loyalty and retail profits, according to a new report detailing c
At the trade fair and for the trade fair: digital information systems by dimedis
The company dimedis is not only present at EuroShop as an exhibitor for digital signage technology. With its trade fair solutions such as information
The power of the sun
Oktalite at the EuroShop 2020 Oktalite’s EuroShop appearance is themed “Sun. Light. Quality”. This involves more than just lighting,
Connected commerce solutions by Diebold Nixdorf
Diebold Nixdorf offers check-out solutions and self-service solutions. Their innovative connected commerce solutions safes them a spot at the top of t
Consumers say customer support is most “defining moment” in customer experience
Some 85 percent of consumers polled rated outstanding customer support as most important when shopping a brand, according to a survey by Qualtrics, th
Trends in stationary retail
The EHI is once again publishing its new Shop Monitor 2020 just in time for EuroShop. The most important factors for retailers are now the visual appe
Event-Catering: Behind the scenes of Stockheim
A day with … Marion Audonneau, project manager at Stockheim It’s a decisive day for Marion Audonneau, Project Manager at the Stockheim Company, as